How do I disable Sound Notifications for Closed Tickets?

Sound notifications can be helpful, but sometimes you may want to turn them off, especially when a ticket is closed. This guide will walk you through the steps to disable sound notifications for closed tickets in your support system.

Steps to Disable Sound Notifications

1. Log in to your support system account.

2. Navigate to the Settings or Preferences section.

3. Look for the Notifications tab.

4. Find the option related to Sound Notifications.

5. Locate the setting for Closed Tickets.

6. Toggle the switch to Off or uncheck the box to disable the sound notification.

7. Save your changes.