Linear

Connect your Linear workspace to Plain to track feature requests and bugs reported by customers. Link a Linear issue to any thread and get automatically prompted to follow up when the issue is completed or cancelled.

Setup

1. Go to Settings → Linear

2. Connect your Linear workspace

Linking threads to Linear issues

Once connected, open any thread and use the Thread links panel in the sidebar or press i to create a new Linear issue or link an existing one.

When the Linear issue is completed or cancelled, the thread automatically moves to Close the Loop.

Linear templates

If you've created issue templates in Linear, you can choose which template to use each time you create a new issue from Plain.

Customer requests

If your Linear workspace supports Customer Requests, Plain will create a Customer and a Customer Request when linking a thread to a Linear issue.