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Limits of workflow conditions and triggers and how to work around them

Workflow conditions support positive AND logic only, and there is no trigger for when a Jira or Linear issue is linked to a thread. Both have workarounds.

What conditions cannot do

Conditions can check whether a thread has a given label, channel, priority or other attribute. They cannot:

  • Use NOT logic, such as "does not have label".
  • Use OR logic between condition groups.
  • Check thread custom fields.

    To exclude a subset of threads from a workflow, for example threads from a bot channel, label those threads and use a condition on that label instead.

Run a workflow when an issue is linked

There is no built-in trigger for a Jira or Linear issue being linked to a thread. Instead:

  1. Create a manual workflow, which agents run by hand from the thread.
  2. Add a Sidekick step that creates or links the issue and applies labels.
  3. Have your team run that workflow whenever they want an issue created, rather than linking manually and relying on a second automation.

    This removes the dependency on a link event and runs the whole sequence, link, label and any downstream action, in one go.

    Manual workflows can be run from the thread action bar, or press Cmd + K and choose Run workflow.

    If these limits block your workflow design, contact Plain support to register your use case.